Returns
Your approach
Ordered incorrectly:
If the item is in perfect condition and still in its original packaging, you can return it to us together with the completed returns form (subject to a charge).
Our returns policy is limited to 90 days.
Item defective or incorrectly delivered:
The easiest way to find the best solution for you is to contact our customer service team.
WhatsApp: +49 7531 71 73 170
Email: info@mofakult.de
Returns should be sent to the following address:
mofakult GmbH
Retouren
Schmiedestrasse 12
66280 Sulzbach
Germany
Collection only possible with online purchase and appointment.
